This Import / Export Key Accounts Role is an operations-based role, that requires a good level of commercial acumen in order to effectively manage the entire client requirement. The role is for someone who will thrive in a positive, team-oriented culture. The ideal candidate will bring a proactive attitude, strong collaboration skills, and a willingness to contribute to shared goals. The principal function of the role is to arrange and manage the cradle to grave transportation cycle by air, ocean, rail or road for import, export or cross trade as required. It is also to ensure correct rates are quoted and applied, along with all necessary paperwork cut or completed, to include legally compliant customs declarations for the release or export of the cargo. Key areas of responsibility include: * Quoting & Rating – repeat business for your responsible accounts. * Managing Ops – End to End / Job Load / Pre Alert / Clearance / Delivery / Billing / Costing. * Managing Clients – relationships / customer visits / remedial action / identify opportunities. * Internal Procedures – ensuring all SOP’s are followed and processes adhered to. * Financial – KPI’s met / maintained, mitigate losses. Key Tasks: * Create and issue quotations / rates to your customers. * Assist with the procurement of supplier rates / services where an appropriate rate / service is not available. ...