Overview
A 12‑month fixed‑term Failsafe Officer role within Ophthalmology at Gloucestershire Hospitals NHS Trust. The role involves proactively managing patient wait times within the Ophthalmology Department to meet nationally agreed targets for both new and follow‑up patients.
Responsibilities
* Manage patient wait times for new and follow‑up patients to nationally agreed targets.
* Coordinate hospital appointments and ensure non‑admitted and admitted wait times are adhered to.
* Assist with the management of New and 2WW patients.
* Liaise closely with consultants, patients, medical and nursing staff, patient access, appointments, support services and service managers.
* Line‑manage a small administration team.
* Work autonomously, make decisions under pressure and communicate appropriately.
* Implement, adhere to, maintain and improve processes.
* Adapt to the ever‑changing demands of a large organisation.
Benefits
* Generous annual leave allowance
* Access to the NHS pension scheme
* Competitive bank rates
* Discounts at local shops and restaurants
* Access to two on‑site nurseries
* Discounted public transport
* Reward and recognition programmes
* Range of health and wellbeing initiatives
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