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Virtual travel coordinator

Birmingham (West Midlands)
Destinytravel
Travel coordinator
Posted: 12 January
Offer description

Virtual Travel Coordinator
As a Virtual Travel Coordinator, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is handled smoothly while providing guidance, updates, and reassurance along the way.

At Destiny&Co., we focus on personalized service and meaningful travel experiences, helping travelers feel confident and supported every step of the way.

Key Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.

• Assist with itinerary changes, cancellations, and travel-related questions.

• Provide clear destination information and documentation guidance.

• Confirm travel details and follow up before and after trips.

• Resolve concerns with empathy and professionalism.

Benefits

• Fully remote work with flexible scheduling.

• Access to travel perks and ongoing training.

• Supportive, collaborative team environment.

• Opportunities for long-term growth in the travel industry.

What We're Looking For

• Strong written and verbal communication skills.

• Customer service experience preferred but not required.

• Excellent attention to detail and organization.

• Comfort learning digital tools and travel systems.

• Genuine interest in travel and helping others.

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