Commercial Property Manager
Location: London, England, United Kingdom
Join to apply for the Commercial Property Manager role at White & Sons. White & Sons is a multi-disciplinary property consultancy and surveying company with six offices in Surrey.
The Commercial Property Manager will be responsible for overseeing the day‑to‑day operations, maintenance and financial performance of a diverse commercial property portfolio. This role involves managing tenant relationships, ensuring property maintenance, and optimising financial performance while maintaining high standards of service and compliance. A full UK driver’s licence and access to own vehicle is essential.
Property Operations & Maintenance
* Ensure the upkeep, maintenance, and safety of all commercial properties through effective management of vendor and service provider contracts covering hard/soft services, insurance, H&S, and provision for future major works.
* Implement and oversee preventative maintenance programs.
* Conduct periodic property inspections and provide detailed reports documenting an audit trail for site visits, inspections, meetings.
* Oversee tenant improvements and modifications.
* Coordinate maintenance repairs, ensuring satisfactory completion of works while liaising with contractors, utility companies, landlord clients, and tenants.
Tenant Management & Relations
* Serve as the primary point of contact for tenants, addressing concerns and managing complaints with prompt resolution.
* Conduct tenant screening and onboarding processes.
* Manage tenant communications and maintain professional relationships.
* Handle day‑to‑day tenant enquiries effectively.
Financial Management & Reporting
* Monitor the collection of rent and other applicable payments and effectively resolve any conflicts arising with debtors.
* Construct appropriate service charge budgets covering hard/soft services, insurance, H&S, management fee, and provision for future major works.
* Monitor the collection of service charge to ensure appropriate works can be funded and implement cost‑saving opportunities.
* Provide detailed financial reports to property owners and stakeholders.
* Process and apportion invoices accurately.
Lease Administration & Compliance
* Undertake annual risk assessments, review subsequent H&S reports and ensure actions are dealt with within appropriate timeframes.
* Maintain all lease information and records accurately in appropriate systems.
* Monitor and enforce lease terms and conditions.
* Coordinate Money Laundering Procedure compliance.
* Keep up to date with property management laws, compliance requirements, and industry best practices.
* Update internal processes and documentation templates when legislation changes.
General Administration
* Maintain accurate and organised property records.
* Answer phones and manage messages.
* Process applicant registrations.
* Keep all systems and records up to date.
Key Skills
* Experience in commercial property management preferred.
* Excellent communication and negotiation skills.
* Strong organisational and time management abilities.
* Proficient in Microsoft Office programmes.
* Ability to use initiative and provide proactive solutions.
* Strong attention to detail.
* Full UK driver’s licence and access to own vehicle (essential).
* Ability to work both independently and as part of a team.
Benefits
* A day off on your birthday.
* Annual leave which increases with service (initially 25 days plus bank holidays).
* Employee Assistance Programme – for health and wellbeing needs.
* Company socials.
* Referral scheme.
* Parking permit provided.
* We can only accept applications from candidates who have the right to work in the UK.
Seniority level: Entry level.
Employment type: Full‑time.
Job function: Sales and Management.
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