Join Us as Junior Operations Assistant
This isn't just another job - it's a career where you're respected, supported, and given the opportunity to grow.
Many of our people have stayed for 10+ years, because when you treat people right, they stay. That's why we offer private health cover*, wellbeing support, and annual leave that grows the longer you're with us.
Add in competitive pay, pension*, plus smart perks like cycle-to-work* and electric car* schemes, and it's easy to see why our team stands apart.
* subject to length of service & eligibility
The role is based on 40 hours per week working different shifts; Monday to Friday, We provide full on-the-job training, so while experience in logistics / freight is desirable, it's not essential.
Main Purpose of Job:
The main purpose of the Junior Operations Assistant role is to support the smooth and efficient
day-to-day functioning of the operations team and office, ensuring that administrative tasks,
communication, and logistical processes are carried out accurately and on time.
This trainee position is designed for someone with a proactive mindset who is eager learn and
develop within the company.
Main Responsibilities:
The Junior Operations Assistant will be trained across a range of day-to-day Operation-related
tasks, including but not limited to:
* Perform general office tasks (i.e., photocopying, filing, data entry and invoicing).
* Screen calls and take detailed & accurate messages as necessary.
* Manage and distribute incoming and outgoing post and couriers.
* Assist with email correspondence as required.
* Support the operations team as necessary (i.e., communicating collection & delivery
* instructions to drivers and monitoring the progress of the day's work using in-house
* system).
* Monitor and update our freight management system as required.
* Adhere to the company's security procedures at all times.
* Support colleagues/management to ensure client needs are met.
* Ensure any issues are reported to your Manager.
* Undertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors.
Skills:
* The ability to prioritise and organise own workload to tight deadlines.
* Strong Communication skills; the ability to communicate effectively at all levels, both written and verbal.
* Be a team player, with the ability to work as a member of the Operations team as well as alongside members of staff within other teams, as required.
Knowledge:
* Data management, keep accurate records for the department.
* Intermediate knowledge of IT – MS Word & Excel.
* Be a team player in the department and with members of staff from all other
departments.
Mindset:
This is a trainee role; we are looking for someone that wants to learn and progress within the company and who has a Growth Mindset
You will have a proactive approach and anticipates needs and changes and always looking for ways to improve
Compliance is important so you will need to be someone who follows company policies and process
Desirable:
* Hold a full UK driving licence
* Experience of working in logistics / freight industry
* Experience with tracking system
Pre-Employment Checks:
Due to the secure nature of this role, all candidates must undergo:
Basic DBS (criminal record) check
5-year employment reference check (with all gaps accounted for)
Driving licence verification
Recruitment process:
Screening call with HR
Face to Face interview
Offer (Subject to compliance checks)
*no agency contact please*
Location: Chesterfield
Hours of Work: Monday & Wednesday 10:00am - 19:00pm and Tuesday, Thursday & Friday 09:00am - 18:00pm
We care about our employees so here is what we have to offer to support you
Competitive Salary
28 days per annum (including 8 national holidays).
Annual leave days increase with longevity.
Private Health Insurance - (subject to length of service).
Medical Cash Back scheme – Health Shield (subject to length of service).
Employee Assistance Programme
Additional discretionary leave given over Christmas period
Discretionary bonuses are awarded based on company and individual performance.
Salary Sacrifice Pension Scheme (subject to eligibility).
Cycle To Work Scheme – administered through 'Green Commute Initiative' (subject to qualifying criteria).
Electric Car Scheme – administered through 'The Electric Car Scheme' (subject to qualifying criteria).
Free parking (First come first served)