WHO WE ARE:
EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU’LL DO:
* Customer service skills
* Supervise and complete materials and equipment requests;
* Deployment of desktops, laptops, phones (Mobile & Desk) & Monitors;
* Ensure safe disposal of equipment;
* Provide troubleshooting support where appropriate;
* Proactively manage Inventory levels within Deployment remit;
* Work with data entry system to ensure traceability and accuracy;
* Restock of IT cabinets and vending machines
* Manage e-waste solution & donation requests
* Collection of IT equipment from employees (Terminations, Upgrades etc.)
* Monitor, update and maintain SRT/Task queues on a regular basis;
* Coordination of Delivery of N00b phones within EMEA region, ensuring timely delivery ahead of
* Orientation dates set out by client;
* Assigning access points
* Imaging new desktops & Laptops;
* Assist with Desk moves;
* Liaise daily with Inventory teams across the EMEA region;
* Perform regular inventory count and maintaining inventory stock levels of standard equipment;
* Asset tag auditing and management;
* Receiving new hardware (inbound stock);
* Asset tagging of equipment;
* Participate in daily/weekly/monthly cycle counting as directed by Site Lead;
* Coordinate shipping to EMEA & Global locations
* Any other projects assigned by management
WHAT YOU NEED TO SUCCEED:
* Experience working in logistics, warehousing, or manufacturing preferred but not essential.
* Proficiency in Microsoft Office
* Familiarity with inventory management tools preferred but not essential
* Excellent communication skills, both verbal and written.
* Effective Time management skills
* Strong organizational skills and attention to detail
* Team orientated.
* Exceptional professionalism and customer service skills
* Ability to multi-task and prioritise, and to be able to work well under pressure to meet tight deadlines
* Excellent interpersonal and communication skills, both written and verbal.
* Ability to multi-task, to be able to offer great customer service and deliver service excellence.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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