Senior IT Officer
3 or 4 days a week
Location - London
Join a dynamic not-for-profit organization committed to eradicating homelessness in London. They are seeking a Senior IT Officer to spearhead, coordinate, and strategize IT services and initiatives across the organisation.
As the steward of the IT budget and procurement processes, you'll drive the implementation and upkeep of IT systems and technologies, aligning them with their strategic goals and digitalization endeavours.
Ready to make a meaningful impact? Apply now to lead their IT initiatives and help transform lives in the fight against homelessness.
Responsibilities
* Manage and coordinate all IT related matters including data, wireless communications, mobile technology, telephony, security, and computer hardware and software.
* To deliver the strategic aspirations, including supporting colleagues with new system and applications and digitalisation..
* Develop, implement and manage appropriate IT policies and procedures.
* To lead the expansion of the IT Team and network to multi sites as and when required.
* Manage contracts and service level agreements with all external IT service providers ensuring that they also all include out of office support as part of their provision.
* Advise on IT needs (IT equipment, networking, connectivity, etc.) and manage procurement of IT assets, ensuring best value for money, longevity and sustainability.
* Oversee information security and maintain user security through hardware or software installation or through education.
* Provide direct and timely support to colleagues on trouble shooting problems and provide solutions to queries and issues, taking ownership of user problems and being proactive when dealing with user's issues.
* Support development, implementation and functioning of databases.
* Manage annual budget and ensure cost effectiveness for the IT Team.
* Proactively keep all IT equipment in offices at their optimal levels
* Regularly check and maintain equipment such as laptops, PCs, scanners, printers, portable displays, projectors to ensure that these are functioning and available to users
* Assist in documenting and testing all installations or alternations to hardware or software, and to ensure that the inventory is current at all times, and to ensure that all IT documentation is kept up to date at all times
Skills & Experience
* Experience in information technology management
* Hands-on experience with computers and networks, cloud-based systems and network installation
* Experience in developing and managing short- and long-term projects
* Experience in rolling out IT infrastructures across various technologies
* Background of working with Managers of other departments and being able to manage stakeholder relationships
* Strong IT skills including Office 365 and Windows 10 Pro environment
* Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
* Good knowledge of information security.
* Strong communication skills across stakeholder groups
* A track record of pushing ahead with projects and completing the task at hand
This role is a 3 or 4 day a week role.
Interested? Apply now!