Job Description
Eurotherm®, a Watlow brand, is a global manufacturer of instrumentation, systems and services designed for the efficient operation of industrial processes, primarily within temperature, power and process control, measurement, and data management, supplying automated and regulated industries.
Eurotherm develop, engineer, manufacture and support products and systems for use across the world. Our wide range of products contain market-leading control algorithms, recording and data management strategies which add value to industrial processes, improving quality, reducing waste, and ensuring data is kept safe. Our offers include temperature controllers, data management solutions, power control, machine control and process automation.
About the Role
Eurotherm/Watlow is seeking a Technical Service Centre Team Leader- Tier 2 to manage and mentor our Specialist Support team. In this role, you'll lead 4-6 direct reports, develop tailored solutions by adapting general guidelines, and establish best practices and internal procedures to ensure smooth team and business operations.
Your Key Responsibilities
1. Oversee Daily Operations: Supervise Tier 2 Support team activities, coordinate resources, and set daily priorities to meet operational goals.
2. Efficient Problem Solvi...