About the Team and the Role
We are looking for an individual with excellent communication and organisation skills that will be seconded to the Admin Team for the NHS Community Adult Mental Health service based at Stratford Healthcare in Stratford-upon-Avon, Warwickshire.
The post holder will play an important role within the wider Admin Team to provide efficient and comprehensive administration support to clinicians and managers. You will work within an integrated and skill mixed Admin Team to support clinical service delivery.
As a valued member of our team, your role will be to deliver dynamic and adaptable business support to practitioners and managers at the Coventry and Warwickshire Partnership Trust. Your role extends to enhancing the administrative offer to support the Mental Health Social Care Team by working collaboratively and efficiently with frontline social care staff and managers.
Candidates will need to have a good empathetic telephone manner, be quick to learn new computer systems, excellent listening and typing skills. Key responsibilities include digital dictation, minute taking, filing, archiving and Reception duties in Outpatients.
You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work and a can-do attitude.
Warwickshire County Council and Coventry and Warwickshire Partnership NHS Trust, provide integrated community mental health and social care services under S75 of the National Health Service Act 2006. The arrangements involve the delegation of specified statutory social care functions to be delivered by the Trust and the secondment of Council staff to the Trust.
The agreement means that all Mental Health social care staff who are Warwickshire County Council employees will continue to be employees of Warwickshire County Council and subject to the terms and conditions of employment of the council, whilst being seconded to Coventry and Warwickshire Partnership Trust. Seconded employees will maintain their employment terms and conditions with WCC.
Hours: (15 hours) Thursday and Fridays (9-5)
Base: Adult Mental Health
Stratford Healthcare
Building 2, 2nd Floor
Arden Street
Stratford on Avon
CV37 6NQ
For further information please see the Job Description and Person Specification.
Business Support Officer
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
Closing date: 9th October 2025
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. Seemore