Role Overview
At Millets, we don’t just sell outdoor products — we help people get outside and make the most of their time outdoors. As a Store Colleague, you’ll play an important role in delivering a welcoming and helpful in‑store experience every day, supporting customers to feel confident and ready for their next activity.
You’ll bring energy to the shop floor by greeting customers, keeping displays well presented, replenishing stock, and maintaining high service standards. With a positive approach, strong teamwork, and an interest in outdoor products, you’ll help keep the store running smoothly and reflect the standards we’re proud of.
Key Responsibilities
* Welcome customers with confidence and enthusiasm, offering friendly support and helping them find the right products for their needs.
* Use in-store systems to check stock, share product options, and support the full customer journey.
* Keep the shop floor clean, organised, and well stocked — ensuring displays are clear, tidy, and easy to shop.
* Support day‑to‑day store tasks, including till duties, replenishment, and following all safety and store procedures.
Skills & Experience Required
* A positive, enthusiastic attitude suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills, with confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks, and build product knowledge.
* Flexibility to work a variety of shifts, including weekends, evenings, and busy trading periods.
* Interest in the outdoors and Millets product range.
* Proactive approach, confident in speaking to customers and supporting sales opportunities.
* Good attention to detail, ensuring the shop floor is always well presented.
* Self‑motivated, with a desire to learn, develop, and progress.
What We Offer
* Staff Discount on qualifying purchases across Group retail stores and online.
* Discounted Gym membership.
* Personal development opportunities.
* Access to Apprenticeships and accredited qualifications.
Equal Opportunity
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate diversity and strive to ensure that everyone — regardless of background, identity, or lived experience — can thrive and contribute.
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