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Front of house officer - london, ec3a

London
House officer
Posted: 27 April
Offer description

We are seeking a professional, confident, and service-focused Front of House Security Officer to support the daily operation at our prestigious corporate site in the City of London. This role combines a strong customer-service ethos with a clear understanding of security awareness and professional standards. As the first point of contact for staff and visitors, you will play a key role in shaping a positive first impression of the building, delivering a welcoming, polished experience while helping to maintain a safe, calm, and well-managed environment. Position: Front of House Security OfficerPay rate: £16.50 per hourShift Pattern: Monday – Friday 07:00 – 17:00 Location: London, EC3A Nearest Tube: Aldgate Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Employee referral scheme Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Key Responsibilities Provide a warm, professional meet-and-greet service to all staff and visitors Maintain a visible, approachable front-of-house presence throughout the day Confidently engage with visitors, offering assistance, directions, and information Provide reception cover when required to ensure a seamless front-of-house service Maintain high standards of personal presentation and professionalism at all times Observe, report, and respond appropriately to any security or safety concerns Support a calm, reassuring, and well-organised building environment About You Background in hospitality, concierge, security, or premium customer-facing roles Friendly, approachable, and confident, with a professional manner Strong communication skills and a customer-focused mindset Proactive and comfortable engaging with people from all walks of life Reliable, well-presented, and detail-oriented Calm and composed, even in busy or challenging situations Committed to delivering a consistently high standard of service What We Offer A prestigious front-of-house position within a professional building environment Fixed weekday hours (no weekends) Opportunity to represent a high-quality, service-led operation Competitive hourly rate

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