* An exciting opportunity has arisen at Tramways Medical Centre to provide general secretarial support to the practice manager, doctors and health professionals, including dealing with referrals for our patients and general clerical work. We are a welcoming and motivated team, who aim to deliver the best quality of care to our patients.
Main duties of the job
* To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
* To assist the practice manager with all clerical and administrative duties.
* To make appointments, bookings and admissions as required.
* To liaise and arrange meetings as required and to attend meetings and take minutes.
* To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
* To retrieve medical records and assist the completion of medical/insurance records.
* File patient information and correspondence in patient medical records.
* To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
* To maintain the computer clinic system in an accurate and secure manner.
* To assist with the gathering of statistics and information when required.
* To provide cover for members of the secretarial team during periods of sickness and annual leave.
* In liaison with the admin team to, maintain adequate supplies of office stationery in order to perform secretarial duties.
* To receive and dispatch mail and maintain a pending system.
* To Follow practice policies including Confidentiality, Equality and diversity, Health & safety
About us
Tramways Medical Centre is a friendly, forward-thinking practice, committed to delivering high quality care for our 8,850 patients and benefitting from having a strong and supportive team of staff. Our current nursing team consists of 2 Practice Nurses and 1 Health Care assistant. The Surgery is a Training Practice and an active member of Hillsborough PCN. We are situated in the West of Sheffield.
Job responsibilities
* To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
* To assist the practice manager with all clerical and administrative duties.
* To make appointments, bookings and admissions as required.
* To liaise and arrange meetings as required and to attend meetings and take minutes.
* To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
* To retrieve medical records and assist the completion of medical/insurance records.
* File patient information and correspondence in patient medical records.
* To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
* To maintain the computer clinic system in an accurate and secure manner.
* To assist with the gathering of statistics and information when required.
* To provide cover for members of the secretarial team during periods of sickness and annual leave.
* In liaison with the admin team to, maintain adequate supplies of office stationery in order to perform secretarial duties.
* To receive and dispatch mail and maintain a pending system.
* To Follow practice policies including Confidentiality, Equality and diversity, Health & safety
Person Specification
Qualifications
* GCSE grade A to C in English and Maths
Experience
* Use of Microsoft Office
* Experience of working in primary care
* Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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