Court Usher - HMCTS (Harrow Crown Court)
Location: Currently based at Hendon Magistrates' Court & Willesden Magistrates' Court (relocating back to Harrow Crown Court on 13th April)
Contract: Full-time, Temporary (until September 2026)
Pay: £13.78 per hour (inclusive of holiday pay)
Hours: Monday to Friday, 9:00am - 5:00pm (37 hours per week)
Agency: Brook Street, on behalf of HM Courts & Tribunals Service (HMCTS)
Important Location Information
Harrow Crown Court is currently operating from Hendon and Willesden Magistrates' Courts. The court will relocate back to Harrow Crown Court on 13th April.
Applicants must be able to commute to the current temporary locations and to Harrow once the move takes place.
Role Overview
We are recruiting a Court Usher to support the smooth operation of hearings at Harrow Crown Court. This is a key front-line role, ensuring court proceedings run efficiently while providing professional support to judges, legal professionals, jurors, and members of the public.
Please note: Harrow Crown Court deals with serious and sensitive criminal cases. Applicants must be prepared to handle distressing or sensitive material professionally and discreetly.
Key Responsibilities
Prepare and maintain courtrooms before and during hearings
Assist judges and court staff both in person and via Microsoft Teams
Swear in witnesses and track attendance
Supervise jury deliberations when required
Manage court documents, including scanning, uploading, and photocopying
Handle scheduling, liaise with legal parties, and serve legal documents
Process payments and warrants (including chip and pin transactions)
Support the Listings Team with administrative duties
Maintain professional standards of conduct and presentation at all times
Requirements & Skills
Strong communication and customer service skills (customer-facing experience essential)
Professional, reliable, and punctual
Confident speaking publicly in a courtroom setting
Comfortable handling sensitive and serious criminal case material
Calm, polite, and professional under pressure
Previous administrative experience
Confident using Microsoft Office
Ability to work independently and as part of a team
Compliance & Clearance
Successful candidates will be subject to a thorough enhanced DBS check and background clearance, including:
Employment, education, and reference checks covering the past three years
Address history checks covering the past five years
Evidence to cover any periods of unemployment
To apply: Send your CV, mobile number, and the role you are applying for to Basheer Dawoud at
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group