Office Assistant
Contract: Healthcare
Location: Coventry, CV2 2DX
Hours of work: 22.5
Working Pattern: 3 days out of 7 (including weekends), 9:00am - 5:00pm
Contract Type: Permanent
Hourly Rate: £12.71
Do you enjoy providing excellent customer service and working in a fast-paced administrative role? Are you organised, detail-oriented, and confident handling enquiries?
As a Car Parking Administration Assistant with ISS UK, you will play a key role in supporting the smooth day-to-day operation of car parking services.
You will provide efficient administrative and customer support, ensuring queries are handled professionally and systems are maintained accurately.
The Role
1. Provide administrative support for car parking operations, including permits and enforcement processes
2. Handle customer enquiries relating to car parking in a professional and timely manner
3. Maintain accurate records and update systems in line with procedures
4. Support compliance with parking policies and procedures
5. Assist with resolving car parking queries and issues effectively
6. Ensure all administrative tasks are completed accurately and on time
7. Contribute to the smooth running of car parking services and wider operational objectives
About You
8. Strong customer service and interpersonal skills
9. Good attention to detail and organisational ability
10. Confident working with IT systems, including Microsoft Excel and Word
11. Previous customer-facing experience is desirable
12. Able to manage workload effectively and prioritise tasks
13. Professional, reliable, and a strong team player
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.