To manage a number of key contractual processes to deliver a multi-skilled, PLC, PC and controls equipment service across a wide range of operationally critical equipment whilst understanding and operating safely and in-line with the customer’s business needs and what is critical to quality at all times.
The occupier of the role will optimise the service to our customer through process delivery including: change control, error management, root-cause analysis and specialist reporting. They will be involved in all site processes and error management which is key to contractual success.
What we offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
Tasks and Qualifications:
Principal Accountabilities:
1. Management of all site processes
2. Support the management of site errors and incidents through to root-cause and prevention
3. Root-cause-analysis reporting using tools such as 8D, A3 etc.
4. Manage all reporting in line with contractual requirements
5. All error management
6. Management of the Technical Specialist Team
7. Management of change control and IT services updates
8. Driving Continuous improvement & Team Development via the Technical Specialist Team & whole site team
9. Support for the Dematic Site Manager in data analysis and presentation
10. Attending meetings and presenting technical (and other) information to the customer
11. System Improvement Process (SIP) management
12. Dematic JMR Meeting support
13. 3rd Party supplier contact and interfacing including Dürkopp, DAI, Beumer, IDC, BSH etc.
Knowledge and qualifications:
14. Time-served apprenticeship / NVQ Level 3 (Or Equivalent) Electrical bias
15. HNC / HND / Degree qualified engineering qualification (electrical bias) minimum
16. Electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.
17. PLC (Siemens) required
18. PC, SQL database/querying, comms networks · Previous experience within a controls equipment environment (warehousing preferred) · Multi-skilled experience
19. Previous Management/Customer Facing Experience preferred
20. Apprenticed trained
21. IOSH / NEBOSH Trained
22. Lean Six Sigma experience