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Technical Service Coordinator, West Midlands
Client: Kate+Co
Location: West Midlands, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: df9f15699d66
Job Views: 1
Posted: 23.05.2025
Expiry Date: 07.07.2025
Job Description:
Technical Service Coordinator
* Permanent / Full Time
Company: KCGroup
We are partnering with a specialist manufacturing company in Solihull. In support of their continued expansion, we are looking for a full-time, permanent Technical Service Coordinator who can work successfully under pressure in a fast-paced environment, either as part of a team or independently. This is a fantastic opportunity to join a global leader and create an exciting and rewarding future.
This role offers a salary of £29,000 and requires travel to Solihull for office-based work.
Duties of a Technical Service Coordinator:
* Respond promptly and professionally to incoming customer inquiries.
* Manage quotations, sales, and invoicing processes.
* Prepare spare parts lists.
* Understand technical drawings and part specifications.
* Cross-reference parts numbers with drawings and specifications.
* Handle complaints and provide appropriate solutions.
* Coordinate service activities to ensure efficiency and compliance.
* Maintain good relationships with customers.
* Arrange collection and shipment of parts between the UK and Europe.
Candidate Requirements:
* Good IT skills, including MS Office proficiency.
* Strong attention to detail and problem-solving skills.
* Excellent written and verbal communication skills.
* Previous administrative experience in a manufacturing environment is desirable.
* Knowledge of Sage and SAP software is desirable.
To apply, please submit your CV. For more information or to apply, contact Kirsty. Your CV will be kept on file for future suitable roles. Thank you for considering this opportunity.
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