EVENT TEAM MEMBER At SEC Food, we are proud to be the official catering partner for The Scottish Event Campus (SEC), priding ourselves on providing an exceptional customer experience for every visitor to the campus. The campus comprises of 3 key venues - The OVO Hydro, The SEC Centre and the SEC Armadillo, each hosting various dynamic events and providing a unique customer experience. Why work with us? Highly competitive pay rate - £12.60 p/hr, paid weekly Ability to apply for complimentary tickets for SEC events! Free meal entitlement while on duty Free on-site car parking Become part of a fun and friendly team that delivers a range of incredible events! The opportunity to progress in your role across other venues within Compass Group UK and Ireland Flexible shifts and manage your own work schedule Perks @ Work discounts for all team members What will I be doing? As a Team Member within our campus, you will be expected to work in our Conference & Events as well as our Clydebuilt Restaurant, providing an exceptional customer experience for every visitor to the campus. We expect to always provide a premium and efficient service to our guests. Attention to detail and a focus on creating a luxurious and seamless experience are essential. You’ll be working with a range of clientele, offering personalised service in an exclusive atmosphere. Where will I be working? Our teams work across 5 core departments within the business. These are Clydebuilt Bar and Kitchen: The heart of the campus, our flagship restaurant is a vibrant and welcoming space where you'll be serving a variety of delicious meals and drinks to our guests. Expect a dynamic, fast paced environment where customer service is key, in a casual dining setting. Hydro Hospitality: Working in Hydro Hospitality, you'll be expected to provide premium service to VIP guests during events. Attention to detail and a focus on creating a luxurious and seamless experience are essential. You’ll be working with a range of clientele, offering personalised service in an exclusive atmosphere. Hydro Retail: This is our most fast-paced environment, ideal for those who thrive under pressure. You’ll be serving large volumes of customers quickly and efficiently, especially during peak event times. It’s a lively and energetic setting where teamwork and speed are crucial. Armadillo Retail: Similar to the Hydro Retail Bar but on a smaller scale, this role offers a slightly more intimate yet still bustling environment. You’ll be serving guests during events, with a focus on efficiency and customer satisfaction. It’s a great opportunity for those who enjoy a fast-paced setting but prefer working with a more manageable crowd. Conference & Events: This area involves catering and event services for conferences, exhibitions, and special events. The work is varied, from setting up and serving at formal dinners to managing catering stations during large-scale events. Flexibility, attentiveness and a keen sense of organisation are important here. Requirements • Previous experience in a Hospitality or Retail setting, desirable. • Strong communicator • Proven ability to work within a team SEC Food Expectations on Shift • To be polite, professional, and respectful always with customers, clients and colleagues • To demonstrate a safe can-do attitude towards individual customer requests and strive to exceed customer expectations • To maximise all sales opportunities through upselling techniques • To acquire a good knowledge of all products to be able to advise individuals on their product choice • To actively gain customer feedback, passing information gained onto your line manager and colleagues • To be aware of key stakeholders liaise with key partners and the Client as appropriate and needed • Adherence to Levy policies and procedures If you enjoy working at large-scale events and delivering exceptional customer service, working with SEC Food will be for you! Apply online now via our short application form (only takes a couple of minutes). Please be aware that this is a casual role with no guaranteed hours.