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Customer service assistant

Blackpool (Lancashire)
Tenpin
Customer service assistant
Posted: 27 April
Offer description

We are opening a brand new, state of the art
family entertainment centre in Blackpool in June 2026.

If you’re friendly, energetic and love being around people,
this could be the perfect role for you. As a Customer Service Assistant – Party
Host, you’ll be hosting birthday parties, helping guests have a great time and
keeping the centre buzzing.

TENPIN IS NOT JUST ABOUT BOWLING... We have something fun
for all the family to do, regardless of age. We love to entertain—it's in our
DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Arcade
Machines, Pool Tables, soft play, licensed bars with cocktails, and a fabulous
food menu.

A career
at Tenpin is like no other. The opportunities are endless, and the benefits are
pretty cool too!




















The Role


As a Customer Service Assistant – Party Host, you’ll be
at the heart of the action—welcoming guests, hosting exciting kid’s birthday parties,
delivering delicious food to the lanes, and keeping the centre looking its
best. You’ll also be a friendly face for customer questions and spot
opportunities to enhance their experience.

We’re looking for confident, energetic, and
customer-focused individuals who thrive in a buzzing environment. If you love
working with people, take initiative, and have a passion for delivering amazing
service, this is the role for you.










Skills You Need


* Full of
determination, enthusiasm, and be able to work in fast-paced environment
* Embrace a
"nothing is too much trouble" attitude, coupled with a drive to
achieve excellence.
* Able to provide outstanding
customer service and strong communication skills
* Be approachable
and helpful
* Can multi-task and
have exceptional organisational skills.
* A strong team
player






















Our Fantastic Benefits


* Free Bowling for family and friends
* Free Food (when working 6+ hours)
* On the Spot Rewards
* Tenpin Treats – our benefits platform for exclusive
discounts and wellness perks.
* Medicash – covering your everyday dental, optical,
physio, and wellness expenses.
* Employee Assistance Programme
* Free counselling
* Life assurance (2x annual salary)
* Long Service Awards
* Recommend a Friend Scheme
* Enhanced Maternity, Paternity, Adoption leave


























Career Development


Looking for
career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.






What Happens Next?


Ready to grow
your career with us? Click apply and complete our quick 2-minute application.

Apply
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