We are seeking a highly organised and detail-oriented Order Fulfilment Coordinator to manage customer orders from handover through to successful delivery. This role requires strong collaboration across multiple teams and a proactive approach to ensuring a seamless customer experience. Key Responsibilities: Take ownership of sales orders within SAP following order handover, managing the full order lifecycle to ensure on-time delivery Liaise with internal and external stakeholders including sourcing, procurement, repair vendors, warehouse, logistics, compliance, and finance to resolve issues and maintain smooth order progression Provide regular updates to stakeholders on order status, highlighting any risks or issues Support accurate financial reporting by tracking and updating pacing risks and opportunities Participate in daily operational meetings, identifying process improvement opportunities and driving efficiencies Ensure full compliance with company policies, local regulations, and relevant lawsRequirements: Experience using CRM/ERP systems such as Salesforce and SAP (or similar) Background in a service, operations, or customer support environment Strong organisational and communication skills with a high level of attention to detail Ability to collaborate effectively across cross-functional teams Additional language skills are advantageous Proficiency in Microsoft Office tools, including Excel, Word, PowerPoint, and OutlookIf...