Job Description
Sports Teamwear Account Manager
(Full-Time, Head Office Based)
An exciting opportunity to join a leading international sports teamwear brand supplying bespoke kit across 100+ sports to teams, clubs, universities and schools worldwide.
The Role
As a Sports Account Manager, you will play a key role in managing and developing customer relationships across UK sportswear accounts. Supporting Area Sales Managers in achieving monthly targets, you will ensure exceptional customer satisfaction while driving long-term partnerships.
As a global bespoke sportswear brand, the role is varied and fast-paced — with a strong focus on delivering a seamless, end-to-end customer experience.
You will act as the face and voice of the brand, primarily operating from Head Office, with occasional face-to-face partnership meetings and support at key customer events.
Key Responsibilities
Deliver outstanding customer service to new and existing clients via telephone, inbox and Teams calls
Manage and develop a portfolio of sports teamwear accounts, ensuring high service levels and retention
Act as the main liaison between clients and internal departments including Purchasing, Design and Logistics
Accurately process orders with exceptional attention to detail
Maintain clear and comprehensive customer updates within internal systems
Monitor order progress and proactively manage timelines to ensure on-time delivery
Champion compliance with company Terms & Conditions
Take a solution-focused approach to client requirements, anticipating challenges and resolving issues efficiently
Identify growth opportunities within existing partnerships and support new business development
Skills & Experience
Strong communication and relationship-building skills
Excellent organisational and time management abilities
High attention to detail
Proactive, solutions-driven mindset
Ability to manage multiple priorities in a fast-paced environment
People-focused and team-oriented approach
Confident and professional telephone manner
please email cv to info@houseoffashionltd.com