Overview
We have a great career opportunity for a Senior Account Manager to join a print and communications company. You will be responsible for the customer service activities relating to a number of key clients; upholding and developing the client relationships and ensuring consistent quality of work produced. You will have one main goal to focus on, the delivery of world-class customer service based on measurable key performance indicators and quality control.
Responsibilities
* Liaising with clients on existing, and forthcoming projects, including planning and development to complete projects within the client time scales and to the quality levels expected.
* Oversee and input client briefs accurately to optimise production.
* Liaise between the client and the production team to ensure all information is correctly interpreted.
* Represent the company, developing relationships with all relevant departments.
Qualifications
* Several years of experience in a client-facing role within the print industry.
* Broad technical knowledge of various printing processes.
* Good interpersonal and client service skills.
* Administrative and financial efficiency.
* Effective prioritisation of projects and ability to cope under pressure.
Note: This position has now been filled, but the information remains for suitable vacancies. For related opportunities, please contact our recruitment team for similar roles.
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