Overview
We have a great career opportunity for a Senior Account Manager to join a print and communications company. You will be responsible for the customer service activities relating to a number of key clients; upholding and developing the client relationships and ensuring consistent quality of work produced.
You will have one main goal to focus on: the delivery of world-class customer service based on measurable key performance indicators and quality control.
Responsibilities
* Liaising with clients on existing and forthcoming projects, including planning and development to complete projects within the client time scales and to the quality levels expected.
* Oversee and input client briefs accurately to optimise production.
* Liaise between the client and the production team to ensure all information is correctly interpreted.
* Represent the company, developing relationships with all relevant departments.
Candidate profile
The ideal candidate will have a number of years’ experience in a client-facing role within the print industry along with broad technical knowledge of various printing processes. We are looking for someone with good interpersonal and client service skills, administrative and financial efficiency, effective prioritisation of projects and ability to cope under pressure.
Application and vacancy status
This position has now been filled, but has been left on our website as we have other similar vacancies on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature; it would be in your interest to email your CV (as a Word document) to the contacts below, depending on sector.
Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk
Head of Print recruitment – Neil Pearson – neil@harrison-scott.co.uk
Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk
Board level, account management and all levels of sales vacancies –
Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector. For example, a category of packaging is cartons, a category of print is print management; we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon as a good match to your skill set and experience becomes available.
We ask that you only apply for vacancies if you are resident in the UK and you have recently worked in the print, packaging or paper sectors.
We prefer MS Word format (.doc or .docx) for attachments.
Being the largest recruitment company in print, packaging and paper, we receive new vacancies daily. The software we use to "skill match" can read a Word document but not a PDF. You will be considered for more positions if your CV is in Word format.
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