Job Description Assistant ER Advisor (Absence)
You will be joining a team of talented, solution focused and driven employee relations specialists. Our purpose is to support our managers to make Mitie a great place to work. We advise and coach managers in their management of ER cases, upholding fair and just policies in-line with legislation and best practice whilst balancing risk and commerciality to deliver the best results for our business.
What are the main responsibilities?
As an SME in Absence Management, you will hold your own caseload using your knowledge in ER and employment law, from receipt of a case through to its conclusion. You will be supporting and coaching People Managers to effectively manage short term and long-term absence cases to raise levels of attendance throughout the business. You will also provide HR advice in relation to HR absence management policy, practices & procedures. The role will also be:
Owning cases related to death-in-service, liaising with internal support departments and proactively supporting next of kin.
Utilising technology, including our case management system, to remotely deliver a quality service to our customers.
Exposure to a wide variety of contracts across many sectors, both public and private
Be part of a wider customer service focused People Support team, Mitie's central HR function
Support with triaging ER...