Accepting applications until: 11 July 2026 Job Description Head of Accounts Receivable and Accounts Payable Key Responsibilities Strategic Leadership & Governance (30%) Provide strategic leadership across Accounts Receivable (post-billing), Credit, Risk and Accounts Payable, ensuring robust governance, financial control and policy compliance across transactional finance. Define and embed a clear working capital framework, establishing performance standards, control disciplines and accountability across AR and AP operations. Act as senior escalation point for material customer exposure risks, significant supplier issues and control matters, ensuring balanced commercial decision-making aligned to Global’s risk policies Ensure audit readiness and compliance with internal control frameworks across all AR/AP processes. Working Capital & Cash Performance (25%) Own and drive performance across DSO, aged debt, bad debt exposure, creditor days and overall cash conversion metrics. Ensure strong alignment between credit policy, collections strategy and supplier payment governance to optimise liquidity and minimise risk. Partner with Commercial Finance and FP&A to enhance cash forecasting accuracy and provide data-driven insight into working capital trends. Lead structured performance management routines, embedding KPI transparency and continuous improvement across teams. Digital Enablement, AI & Automation (20%) Drive the evolution of Finance Operations through AI, automation and advanced analytics, embedding predictive insight into working capital management and reducing dependency on manual transactional processing. Refine the digital vision for AR and AP, identifying further opportunities to simplify, standardise and refine automated collections workflows, credit risk monitoring, invoice processing and payment governance. Partner with Finance Transformation, Technology and FinOps Enablement teams to implement scalable, data-driven solutions that enhance control, improve forecasting accuracy and strengthen decision-making. Champion a digital-first operating model that strengthens resilience, scalability and operational efficiency. Operational Excellence & Process Optimisation (15%) Ensure AR and AP processes are standardised, efficient and clearly documented, with strong service levels and cross-team coordination. Drive simplification of hand-offs between Billing, Credit and Payables to reduce friction and improve cash realisation. Embed a culture of continuous improvement, proactively identifying control gaps, process bottlenecks and service enhancements. People Leadership & Stakeholder Partnership (10%) Lead and develop a high-performing leadership team including the Credit & Risk Manager and Purchase Ledger Manager, fostering accountability, capability development and succession planning. Work in close partnership with the Head of Billing to maintain clear accountability across revenue governance and cash realisation. Build strong relationships across Commercial, Finance, Procurement, Legal and Technology to ensure alignment between operational finance processes and business objectives. What You’ll Love About This Role Think Big: Support and lead the evolution of Finance Operations, shaping how Global manages working capital, risk and supplier governance at scale. Own It : Be accountable for cash collection, credit exposure and supplier payment integrity — with measurable impact on liquidity and financial resilience. Keep It Simple : Design clear, scalable and efficient Finance Operations processes that reduce complexity, remove unnecessary manual intervention and enable better, faster decision-making across AR and AP. Better Together : Partner with Commercial, Finance, Procurement and Technology leaders to balance growth, risk and operational excellence. What Success Looks Like Within your first 6 months, you will have: Established a clear working capital governance framework across AR and AP, with defined ownership, KPIs and control standards. D Delivered measurable improvements in working capital, aged debt profile and creditor day performance, with improved cash visibility and forecasting accuracy. Implemented meaningful automation and AI-enabled enhancements across collections, risk monitoring and AP workflows, reducing manual touchpoints and improving control integrity What You’ll Need Strategic Finance Leadership Proven experience leading Accounts Receivable, Credit, Risk and/or Accounts Payable functions within a complex, commercially driven organisation. Working Capital Expertise Strong track record of improving DSO/DPO, managing credit exposure, optimising creditor performance and enhancing cash flow forecasting. Governance & Control Mindset Deep understanding of financial controls, risk management frameworks and audit requirements within transactional finance environments. Digital & Transformation Capability Experience driving automation, process redesign and AI-enabled improvements across finance operations, with the ability to translate data into actionable insight. Commercial Acumen Ability to balance risk management with commercial growth, partnering effectively with Sales, Finance and Procurement stakeholders. Senior Stakeholder Influence Confidence engaging and influencing senior leaders, resolving complex issues and operating as a trusted partner to the Finance Director – Operations. People Leadership & Talent Development Demonstrated success in leading and developing senior managers, building high-performing teams and creating a culture of accountability and continuous improvement. Analytical & Data-Driven Thinking Strong ability to interpret operational and financial data, identify trends and drive informed decision-making.