MTrecs new career opportunity Our client are specialists in their industry sector, they are looking to recruit a Sales and Purchasing Administrator on a permanent basis. The Job you’ll do * Operating as a key point of contact for all matters specific to customer quotations, orders and deliveries. * Raising quotations and orders for products correctly, and in a timely fashion for our trade customers. * Ensuring customer purchase orders match the processed order. * Monitoring orders through to delivery to ensure expected delivery dates are met, or customers are advised if there is an issue. * Invoicing all completed orders in a timely fashion. * Maintaining and updating sales and customer records. * Providing internal phone-based customer support which may include some technical support on our products. * Deal with any challenging customer needs or complaints as they arise, and resolve or escalate as necessary. * Identifying any new product opportunities to add to the existing product offer. * Upselling where possible. * Pro-actively generating new business. * Collaborate with the external sales team with regards to orders and customer accounts. * Communicate and collaborate with all areas of the business. * Working with Production and Logistics team to communicate with our clients with delivery dates and times. * To carry out purchasing activities for the effective...