You will work onsite and report to the Assistant or Store Manager. Your role could involve helping at the tills, advising customers, or working in our back shop. You will also:
1. Help customers feel at ease by listening, answering questions, giving advice on products, and offering assistance such as baskets.
2. Promote in-store offers and schemes by sharing information with customers.
3. Support store operations by ensuring products are well displayed, providing excellent service at the tills, and assisting with stock management.
4. Collaborate with team members to maintain a clean and presentable store environment, ensuring a positive shopping experience.
5. Receive award-winning training accredited by the Institute of Customer Service.
Joining us as a Customer Advisor is a great opportunity, whether you're seeking your first job or looking for a new challenge in retail. This role can be the start of a new career.
Essential skills and experience include:
* Ability to excel in a dynamic, fast-paced environment
* Effective communication and listening skills
* Enjoyment of teamwork and collaboration
* Understanding that small actions make a big difference in customer interactions
* Desire to represent the Boots brand and help customers find the best products for them
Desirable but not essential skills include experience in customer care and service.
The hourly rate for this role is £12.40, increasing to up to £14.13 in selected London locations after 6 months. Benefits include:
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Employee discounts
* Enhanced leave pay and gift cards for expecting or adopting parents
* Flexible benefits scheme
* Free 24/7 counselling through TELUS Health
We promote a diverse, inclusive workplace where everyone can thrive. Join us and be part of a team that makes a difference.
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