Customer Team Leader
Location: Victoria Road, Alnwick, NE66 1RS
Pay: £13.99 per hour
Contract: 25 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview
30% colleague member discount in store - see below for more benefits
Apply easily from your mobile by completing our assessments - no CV needed!
You must be aged 18+ to authorise age-related sales
Join us as a Customer Team Leader and take the next step toward managing your own store.
What you’ll do
* Own the day-to-day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co-op through community engagement and membership growth
What you’ll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Why Co-op?
At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
* Full training and career development resources
* 30% discount on Co-op products in store
* Flexible access to your pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro-rata, including bank holidays)
* 24/7 access to GP appointments, and colleague support programme
* Market-leading policies to help you through life's big moments
A place you'll belong
* We're building diverse and inclusive teams that reflect the communities we serve.
* We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
* We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
As part of the application process for this job, you'll need to complete two online assessments. It will take 15-20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
#J-18808-Ljbffr