Salary: £27,000 - 34,000 per year Requirements: Excellent communications (strong written and verbal communication skills) Excellent customer service (willing to go the extra mile) Interest in learning about current/new/future technologies to help the Company, customers, themselves, and their team Ability to take ownership of a task or project to see it through to completion and exceed expectations whenever possible Self-motivated and a contributing member of the team Flair for problem solving Ability to manage/prioritize their own workload to meet customer satisfaction and Service Level Agreements Good time management Ability to work under pressure Minimum of 2 years proven experience working in an IT Support role Thorough knowledge of current IT technology, including (but not limited to) Microsoft Desktop PC OS Windows/MacOS, Microsoft Office 365, high-level desktop support skills, and backup technologies (experience with N-Able products is desirable) Responsibilities: Troubleshoot and resolve customer issues and questions while maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required Participate in infrastructure installation, hardware refresh, and other projects as occasion demands Install new equipment and software at customer premises Technologies: Hardware Support macOS Office 365 Windows SharePoint More: We are a growing firm offering a unique opportunity to develop your career and actively participate in the businesss growth. As an experienced IT technician, youll join our Support Team, experiencing both challenges and rewards. Youll receive assistance in personal development and can enjoy benefits like company events, a pension plan, and on-site parking. This full-time position is based in person. last updated 18 week of 2026