Shape the future of Global IT and join Buro Happold as a Global Head of IT Operations & Infrastructure
This person can be based in our Bath office on a hybrid working model.
At Buro Happold, we are shaping the future of the built environment through creativity, engineering excellence, and digital innovation. As our global business continues to grow, we are looking for an exceptional technology leader to join us as Global Head of IT Operations & Infrastructure.
About the Role
This is a critical leadership role responsible for bringing together our global infrastructure and IT operations capabilities into one cohesive, high‑performing function. You will lead the delivery, resilience, and continuous improvement of enterprise‑wide IT services that support our people, projects, and clients across the world.
Working closely with senior technology and business stakeholders, you’ll play a key role in shaping a secure, scalable, and future‑ready IT environment while enabling wider digital transformation across the business.
Key Responsibilities
Lead Buro Happold’s global IT operations and infrastructure function
Drive operational excellence across cloud platforms, networks, end‑user computing, and core infrastructure services
Ensure high availability, performance, resilience, and security of enterprise systems
Partner with cyber security, risk, resiliency, and business continuity teams to support a robust technology landscape
Lead and develop globally distributed infrastructure and operations teams
Deliver service improvements, automation initiatives, and operational efficiencies
Support business growth through scalable and reliable technology solutions
Build strong relationships with internal stakeholders and third‑party partners
Contribute to the strategic direction of the wider IT function
About You
You are a proven IT operations leader with the ability to balance strategic thinking with operational delivery. You thrive in complex global environments and are passionate about building resilient, modern technology services that enable business success.
You’ll bring:
Significant leadership experience within global IT operations and infrastructure environments
Strong technical understanding across enterprise infrastructure, cloud technologies, networking, and service delivery
Experience managing and developing high‑performing international teams
A collaborative and people‑focused leadership style
Strong stakeholder management and communication skills
A continuous improvement mindset with experience driving operational transformation
Experience within professional services, consultancy, or similarly complex global organisations would be highly advantageous
Why Join Buro Happold
At Buro Happold, we believe in creating a better, more sustainable world. You’ll be part of a team that values innovation, collaboration, and excellence. We offer a supportive environment where your contributions make a real difference.
What we Offer You
Bring your knowledge and expertise to one of the world’s most respected consultancies.
Hybrid working arrangements
Attractive salary and benefits package
Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements
Generous company pension scheme
Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts
Enhanced parenthood leave policies
3pm finish on the last Friday of the month
A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you
Entitlement to two memberships to professional bodies or subscriptions
A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities. A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring
An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional
Diversity and Inclusion
We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. Embracing difference allows us to develop the most innovative and elegant solutions.
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