Quality, Health & Safety Manager An exciting opportunity has arisen for an experienced Quality & Health & Safety Manager to join a leading manufacturing business. This is a highly visible leadership role responsible for driving a culture of quality, safety and continuous improvement across the site. Reporting into senior management, you will lead the development and implementation of robust Quality and Health & Safety systems, ensuring compliance with industry standards, customer requirements and legislative obligations. You will play a key role in shaping site strategy, improving operational performance and embedding best practice across all departments. This role would suit a proactive and influential leader who is passionate about quality, safety and operational excellence, with the ability to engage teams and drive sustainable improvements. Quality, Health & Safety Manager's Key Responsibilities Quality Management * Develop, implement and maintain Quality Management Systems, procedures and standards, ensuring compliance with customer, regulatory and industry requirements. * Lead customer complaint investigations, root cause analysis and corrective/preventative actions, managing issues through to resolution. * Produce and maintain technical documentation to support product quality, compliance and customer requirements. * Drive quality improvement initiatives, monitor KPIs and support "right first time" manufacturing performance. Health & Safety * Develop and implement Health & Safety policies, procedures and programmes to ensure a safe and compliant working environment. * Promote a positive safety culture through leadership, training, inductions and employee engagement. * Lead accident, incident and near-miss investigations, ensuring corrective actions are implemented. * Maintain risk assessments, safe systems of work and safety documentation while driving continuous safety improvements. Audits & Compliance * Manage internal, external, customer and supplier audits, ensuring compliance with ISO standards and management systems. * Liaise with regulatory bodies and support quality-related dispute resolution where required. Leadership & Continuous Improvement * Lead, develop and motivate the Quality and Health & Safety team through coaching, performance management and development activities. * Collaborate with operational teams to identify and implement process improvements that support wider business objectives. * Drive site-wide quality, safety and continuous improvement programmes, promoting accountability and best practice across all departments. Quality, Health & Safety Manager's Skills & Experience * Proven experience in a Quality and/or Health & Safety leadership role within a manufacturing environment. * Strong knowledge of Quality Management Systems, ISO standards and UK Health & Safety legislation. * Experience managing audits, customer complaints, corrective actions and continuous improvement initiatives. * Strong leadership, people management and stakeholder engagement skills. * Multi-site manufacturing experience desirable. * Relevant Quality and/or Health & Safety qualifications. Quality, Health & Safety Manager Benefits Salary: £52k (DOE), 25 days holidays plus BH, Health Plan, Life Assurance 3 x Salary, EAP, Long Service Awards, Remote working, Electric Vehicle Scheme, Retailer Discounts, Staff Discounts, Pension 5%, Lunch, Enhances Maternity/Paternity Leave, Paid time off to volunteer, Referral scheme, Christmas voucher & more We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy