We’re seeking an experienced Area Manager to take full responsibility for the performance and operations of 19 pharmacies. The successful candidate will be accountable for achieving KPIs and budgets, ensuring all pharmacies operate safely, efficiently, and in line with company policies and high standards.
This is a full-time position and includes a car allowance.
Key Responsibilities
1. Oversee and monitor prescription volumes, service engagement, and ensure performance targets are consistently met.
2. Provide coaching and development for Branch Managers through regular visits and a deep understanding of each branch’s performance.
3. Foster a positive, engaging team culture, recognising and celebrating team achievements.
4. Collaborate with HR and the Head of Operations to assess and implement appropriate staffing levels.
5. Manage and support HR-related issues, seeking HR guidance when necessary.
6. Conduct performance appraisals for Branch Managers and establish clear business objectives.
7. Ensure complaints and incidents are promptly reported, addressed, and resolved.
Reporting Line
You will report directly to the Head of Retail Operations.
What We’re Looking For
8. Proven management experience in pharmacy is essential
9. Strong commercial acumen and analytical skills
10. Solid understanding of branch operations and success metrics