SC Cleared Desktop Support Engineer- 6 months - On Site - Inside IR35
Join to apply for the SC Cleared Desktop Support Engineer- 6 months - On Site - Inside IR35 role at Front Line Realty LLC
SC Cleared Desktop Support Engineer- 6 months - On Site - Inside IR35
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Join to apply for the SC Cleared Desktop Support Engineer- 6 months - On Site - Inside IR35 role at Front Line Realty LLC
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Hamilton Barnes are seeking aSC Cleared Desktop Support IT Engineerfor a 6+ month onsite contract in Gloucester. Role covers Windows 10 (MMD) support, hardware/software/network troubleshooting, Active Directory, Azure, device deployment, and VIP/end-user support. Flexibility for site travel and occasional out-of-hours work required.
Key Responsibilities
* Provide end-user IT support by troubleshooting and resolving issues with networks, hardware, software, printers, mobile devices, and Windows 10 systems, ensuring minimal downtime.
* Manage incidents from logging to resolution, including monitoring multiple communication channels, maintaining accurate documentation, and liaising with vendors.
* Deploy, configure, and maintain IT assets (laptops, desktops, peripherals), manage asset life cycle (setup, moves, disposal), and support conference/training room setups.
* Perform account administration (Active Directory, Azure), antivirus management, and contribute to technical documentation, reporting, and process improvements.
What You Will Ideally Bring
* Strong technical expertise in Windows 10 troubleshooting, Microsoft Managed Desktop environments, device configuration, and basic networking, with familiarity in Intune and cloud printing.
* Experience in customer service, effective communication skills, and the ability to work independently while managing multiple tasks to resolution.
* Knowledge of ITIL processes, virtualization concepts, and support for collaboration tools (Teams, SharePoint, Office apps, iOS devices).
* Problem-solving mindset with the ability to analyse root causes, adaptability to learn new technologies quickly, and readiness to work onsite with SC Clearance.
Contract Details
* Duration:6 months (view to extend)
* Day Rate:Up to £220 per day (Inside IR35)
* Location:5 days on site (Gloucester or Bridgwater or Leiston)
* Start Date:ASAP
SC Cleared Desktop Support Engineer- 6 months - On Site - Inside IR35
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT System Training and Support
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