Booker Gateshead, England, United Kingdom
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You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock, or picking deliveries, everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude, passionate about delivering excellent customer service and willing to go the extra mile for our customers.
About the role
This is a Part Time Role
You will be responsible for exceeding customer needs while working in different areas of the store, with varied daily tasks such as stocking shelves, tills, stock management, and delivery picking.
You should have a positive attitude, be comfortable working to meet pick rates, and be committed to excellent customer service, always being punctual and well-presented.
You will be responsible for
* Accurate picking and dispatch of goods using a handheld terminal, reporting discrepancies to the manager.
* Checking quality, shelf life, and packaging for delivery readiness.
* Providing high standards of customer service by processing deliveries efficiently and meeting targets.
* Polite communication with delivery staff and appropriate responses to queries and complaints, referring complex issues to management.
You will need
* A positive attitude and comfort working to meet pick rates.
* A passion for customer service and willingness to go the extra mile.
* Punctuality and professional presentation.
Whats in it for you?
At Booker, we offer a great working environment and a competitive benefits package, including:
* A Booker colleague card with 10% off purchases and special discount events.
* After 3 months, a Tesco colleague discount card with increasing discounts and additional benefits.
* Discounts on mobile deals, insurance, eye tests, health checks, breakdown cover, and more.
* Participation in share schemes, pension plans, life assurance, and health and wellbeing resources.
* A great holiday package and other employee benefits.
About Us
Booker is the UK's leading food & drink wholesaler serving independent retailers, caterers, and small businesses. We operate over 190 branches, distribution centers, logistics sites, and support centers across the UK.
We value diversity, equity, and inclusion, and are committed to flexible, accessible recruitment processes. We are a Disability Confident employer and support various flexible working arrangements.
Note: Candidates must be over 18 for certain roles involving early mornings, late shifts, warehouse work, or alcohol-related areas.
Visit www.bookergroupjobs.co.uk for more information.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Management and Manufacturing
Industries
* Wholesale
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