Christmas Consultant – 8 Hour Shift – St James, Edinburgh
The Body Shop is a pioneering cruelty‑free beauty brand committed to ethical and sustainable products. Founded by Anita Roddick in 1976, the company remains dedicated to generating positive economic, social and environmental impact, and stands for bold activism and real‑talk in all that it does.
Your role in a nutshell
To support the store management team in driving sales and profit within the store by delivering exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More About The Role
With over 2,000 exciting products designed to suit every customer’s preference, our team is on‑hand to talk with customers every day and help them find products that make them feel good. The Body Shop’s natural ingredients and Community Trade programmes mean that, when advising a customer on their skincare regime, you are helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice, provide an inspirational insight into The Body Shop products and philosophy, and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What We Look For
* Strong interpersonal skills to build rapport with customers – customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts
Talent Drivers – Collaborative Skills, Personal Conduct, Commerciality, Purpose.
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