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Stewarding supervisor

Four Seasons Hotels and Resorts
Supervisor
Posted: 2 February
Offer description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role

We are looking for a Stewarding Supervisor to join our hardworking and dynamic back-of-house operations team. As a key leader within the stewarding department, you will ensure the cleanliness, organisation, and smooth running of all kitchen and service areas. You will oversee the stewarding team, support the culinary and food & beverage departments, and help maintain the highest standards of hygiene, safety, and operational efficiency across the hotel.

What you will do

1. Supervise and support the stewarding team to ensure all kitchen and back-of-house areas are consistently clean, safe, and well organised.

2. Oversee the washing and storage of all china, glassware, silver, equipment, and utensils.

3. Maintain accurate inventory of cleaning supplies, chemicals, and equipment, placing orders when required.

4. Ensure all hygiene, sanitation, and health & safety standards are met, including compliance with HACCP guidelines.

5. Work closely with the culinary and F&B teams to support service operations and respond quickly to operational needs.

6. Train, guide, and motivate team members, ensuring high performance and adherence to procedures.

7. Report maintenance issues, equipment failures, or safety concerns promptly to the appropriate department.

8. Assist with scheduling, task delegation, and daily briefings to ensure smooth departmental operations.

What you will bring

9. Previous experience in a stewarding or kitchen operations role, ideally within a luxury hotel or high-volume environment.

10. Strong leadership skills with the ability to motivate and support a diverse team.

11. Excellent organisational and time-management abilities.

12. A commitment to high standards of cleanliness, hygiene, and safety.

13. A proactive, hands-on approach with the ability to remain calm under pressure.

14. Good communication skills and a professional, positive attitude.

15. Flexibility to work varying shifts, including early mornings, evenings, weekends, and holidays.

What we offer

16. Excellent training & career development opportunities.

17. Hotel service charge.

18. Up to 20 complimentary nights at any Four Seasons Hotel or Resort worldwide with years of service.

19. Free meals at Henry’s while on duty, with fruit, coffee, and tea available throughout the day.

20. Shuttle bus service from the hotel between Fleet & Church Crookham.

21. Holiday entitlement increasing with years of service up to 33 days.

22. Bupa dental plan available after 6 months of service.

23. Opportunities to build a successful career with global potential!

24. Free uniform dry cleaning.

25. Annual themed employee party plus numerous social, charitable, and sporting events throughout the year.

26. Access to Wagestream – salary advance benefit.

27. Employee recognition programmes.

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