We are seeking a proactive and customer-focused Allocations Officer to join a Local Authority in Devon and play a key role in helping residents access suitable affordable housing.
As an Allocations Officer, you will assess and manage applications to the Housing Register, ensuring decisions are made in line with current housing legislation and the Council's Allocations Policy. You will prioritise applications, administer property allocations, coordinate weekly property adverts, and provide expert housing options advice to a wide range of applicants.
The role involves working closely with customers, housing associations, support agencies, Councillors, MPs and other stakeholders, responding to enquiries and providing clear guidance on housing options and allocation processes. You will also participate in multi‑agency panels, assess health and wellbeing applications, support local lettings initiatives, and undertake outreach activities across the district.
We are looking for someone with excellent communication and organisational skills, strong attention to detail, and the ability to manage a varied caseload within agreed timescales.
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