Purpose
The Sales Operations Executive provides ongoing commercial, analytical and tactical support to the JD Gyms estate post opening. The role focuses on trading performance, CRM accuracy, campaign execution and intervention activity, supporting gyms to hit monthly sales targets and responding quickly to emerging risks.
Responsibilities
* Monitor daily and month to date sales performance across all live JD Gyms.
* Track performance versus targets and identify under performance early.
* Provide clear performance insights to the Sales Manager for leadership reporting.
* Execute targeted interventions including follow‑up campaigns, referral initiatives, offer adjustments, sales recovery activity, and support gyms during promotional periods and tactical sales pushes.
* Ensure operational accuracy across promotional pricing, offers and campaign data.
* Support reporting on conversion rates, campaign effectiveness and sales trends.
* Work closely with Marketing to ensure campaigns launch smoothly and support sales objectives.
* Support escalation and resolution of sales‑related and member queries through HO routes.
* Provide cover and operational support to the Commercial Director when required.
* Manage new and existing corporate relationships, including bulk membership enquiries.
* Support onboarding and coordination of corporate sign‑ups post opening.
Essential Skills & Experience
* Experience in sales operations, commercial support or revenue analysis.
* Strong analytical skills with the ability to interpret sales data and trends.
* Excellent organisational skills and attention to detail.
* Confident stakeholder communicator across sales, marketing and operations.
* Experience working in a multi‑site or multi‑brand environment.
Measures of Success
* Achievement of monthly sales targets across the estate.
* Reduction in sales performance volatility through early intervention.
* Accuracy and reliability of CRM data and reporting.
* Successful execution of sales campaigns and interventions.
* Effective support to leadership decision making through insight.
Benefits
Staff discount on JD Group and other brands within the organisation, and personal development opportunities to learn and develop at work.
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