Join to apply for the Retail Security Officer role at Mitie Cleaning & Hygiene Services.
Job Overview
Protect the customers property, people and/ or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and any subsequent changes. Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreement for the customer. Undertake additional training to ensure continuous self-development.
Main Duties
* Ensure compliance with all policies, legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
* Fully and satisfactorily complete all duties on site as defined within the published Assignment Instructions.
* Proactively review the Assignment Instructions, familiarize with changes and suggest amendments to improve or enhance service.
* Maintain required licences (Security Guarding or Door Supervision, CCTV PSS SIA Licence) and renew them 16 weeks before expiry.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately.
* Work systematically, methodologically and orderly.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge through continual professional development.
Security and Health & Safety
* Look out for and immediately report any health & safety hazards on site.
* Stay alert to threats or changes in the work environment and take appropriate action to reduce risk.
* Maintain professional conduct in difficult situations and with challenging customers.
* Complete an accurate, detailed notebook entry after any incident to support Incident Report processes.
* Maintain schedules and demonstrate commitment to Mitie and the client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions.
* Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Previous security experience
* SIA licence
* SC clearance desirable
Benefits
When you join us, you’ll have access to a flexible benefits scheme that includes a virtual GP, salary finance, dental insurance, dining cards, coffee clubs, technology discounts, and high‑street retailer discounts via MiDeals. Other benefits include a cycle‑to‑work scheme, life cover, a save‑as‑you‑earn scheme, Mitie Matching Share Plan, and Mitie Stars recognition for hard work.
Our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing us.
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function
* Other, Information Technology, and Management
Industries
* Facilities Services
Apply Now
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