Role: IT Infrastructure & Operations Engineer Job Type: Permanent Full time Salary: £55,000 - £60,000 Per Annum, Plus Benefits (Company pension, Employee discounts, Health & well-being programme, On-site parking, Sick pay) Location: Hereford with hybrid working options available Our leading services client requires an accomplished IT Infrastructure & Operations Engineer on a full time basis to support a newly merged organisation by delivering robust IT infrastructure and operational excellence across Cloud services, business applications, and core networking systems. The successful candidate will lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands-on support, collaboration with external partners, and the implementation of governance and security protocols. Key Responsibilities: Administer Microsoft 365, Azure, Intune, and Entra ID environments. Support infrastructure standardisation and performance optimisation. Manage DNS, DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams...