Overview
Senior Admin/Receptionist role at Boileau Road Surgery, London. Part-time or full-time position within NHS GP services. 1 year of experience in a GP setting is preferred, with good knowledge of NHS-focused software (SystmOne).
Responsibilities
* Cover reception and handle front-d desk duties
* Assist with insurance, private reports
* Process community and hospital referrals (eRS)
* Invite patients for regular check-ups
* Provide high-quality customer service with telephone etiquette
* Interact with outside companies (e.g., IT help desk, stock ordering)
* Assist management team
* Assist with practice complaints and patient queries
* Registrations and maintain petty cash flow
* Triaging eConsults
* Maintain good knowledge of Systm1 and Accurx
* Assist with clerical tasks such as filing, scanning, and organizing documents; manage office inventory
Qualifications
* Essential: Systm1 trained
* Essential: Excellent communication skills
* Essential: Strong organizational skills with the ability to multitask
* Essential: Professional appearance and demeanor
* Essential: Ability to maintain confidentiality of sensitive information
* Desirable: Basic IT skills (MS Office, MS Excel, MS Teams, OneDrive)
About Us
This is an excellent opportunity for an organized and detail-oriented individual to join our team. We offer a supportive work environment and opportunities for growth within the surgery. The surgery has good transport links nearby.
Details
* Job locations: 104 Boileau Road, London, W5 3AJ
* Contract: Permanent
* Working pattern: Full-time or Part-time
* Salary: Depending on experience
* Employer: Boileau Road Surgery
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