Head of Accounts Payable & Accounts Receivable
Trinity Estates • £Competitive, aligned to experience • Hemel Hempstead
ROLE OVERVIEW
We are looking for a Head of AP & AR to lead and develop our Shared Services function, taking ownership of Accounts Payable and Accounts Receivable delivery across multiple brands within the group.
This is a senior leadership role responsible for driving performance, consistency and control across a high-volume transactional finance function, ensuring delivery is accurate, efficient and aligned to agreed KPIs and SLAs.
ROLE EXPECTATIONS
You will take full accountability for both day-to-day delivery and the ongoing development of the function.
Leading AP and AR managers, you will ensure performance is consistent, issues are resolved quickly and service standards are maintained across all brands.
You will bring structure and standardisation, ensuring processes are clearly defined, documented and followed, with the right controls in place.
You will also work closely with senior stakeholders across the group, acting as the escalation point for service delivery and driving alignment across multiple businesses.
WHAT SUCCESS LOOKS LIKE
* Shared services deliver consistently against KPIs, SLAs and reporting deadlines
* Processes are standardised and embedded across all brands
* Service charge accounting supports the timely and accurate delivery of year-end accounts
* Stakeholders across the business have confidence in the service being delivered
* The function is set up to scale, supporting both current operations and future acquisitions
HOW YOU’LL SPEND MOST OF YOUR TIME
* Leading the day-to-day performance of AP and AR shared services teams
* Monitoring and improving KPIs across volume, quality, efficiency and delivery
* Supporting managers with escalations, performance issues and operational challenges
* Driving process standardisation, controls and best practice across the function
* Overseeing reporting frameworks and ensuring deadlines are met
* Working with stakeholders across the group to improve service delivery
WHO THIS ROLE IS FOR
* Has strong experience leading shared services or transactional finance teams
* Is confident managing performance, processes and people at scale
* Is comfortable operating across multiple stakeholders and business units
* Can bring structure, challenge existing processes and drive improvement
* Takes ownership of delivery and holds teams to a high standard
EXPERIENCE THAT HELPS
* Experience in a shared services or centralised finance function
* Strong understanding of Accounts Payable and Accounts Receivable
* Knowledge of accounting principles and financial controls
* Experience delivering against KPIs, SLAs and operational targets
* Background in property management, service charge accounting or similar
* Professional accountancy qualification (AAT, ACCA, CIMA, ACA) or equivalent
WHAT WE OFFER
* Competitive salary, aligned to experience
* Company car or car allowance for field-based roles
* 24 days holiday plus bank holidays, with additional Christmas closure
* Pension scheme
* Vitality private healthcare
* Perkbox membership with discounts across retail, travel and entertainment
* Fully funded training and professional development, including paid study leave
* Employee referral scheme
* Annual salary review
* Free eye tests and Cycle to Work scheme
* Long service award
* Support for Army Reserve training
ABOUT TRINITY ESTATES
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.
HOW WE HIRE
* Initial conversation with our talent team
* Interview focused on experience, leadership and approach
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
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