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Scholar services administrator

Oxford
Rhodes Trust
Service administrator
Posted: 8 June
The role

Job Description

Job title: Scholar Services Administrator

Contract: Permanent, Full Time

Location: Rhodes House in Central Oxford

Salary: £27,500 to £29,000 plus benefits

Reports to: Scholar Services Manager

We have a brilliant opportunity for a Scholar Services Administrator to join the Rhodes Trust, Oxford. This role will play a key role in supporting the administrative processes and tasks that underpin the Rhodes Scholarship and support the Scholar experience - from the point of selection in their home country, through their tenure in Oxford, to the point of going down.

We are looking for the successful candidate to start with us as soon as possible.

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows, RISE and Oxford Next Horizons.

The role will be responsible for

  • Working closely with the Scholar Services Manager to support the administrative processes underpinning the Scholarship and Scholar community, fielding queries from the team inboxes and in person, liaising with Scholars, staff across the house and the wider organisation, and other stakeholders, including departments and colleges of the University
  • Responsible for the timely production of funding confirmation letters and other standard correspondence
  • Supporting the graduate application process, for example by reviewing, extracting and uploading references from the Rhodes application, where appropriate
  • Responsible, with support, for the collation and circulation of the bi-weekly communications email to the community of approximately 350 Scholars in Residence to keep them abreast of requirements, news and opportunities, as well as a less frequent mailing to Scholars Elect
  • Maintaining and updating content on the Scholar online platform, including posting relevant external opportunities and keeping images and key information current; publishing and collating public-facing Scholar bios; and producing the annual Scholar Photobook for publication
  • Administering ad hoc Scholar opportunities, e.g. scheduling and facilitating mentoring meetings, circulating invitations and managing responses; and co-ordinating annual Scholar 1:1s with the Warden
  • Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
  • Carrying out any other duties relevant to the role, as requested.
  • A deep commitment to the values, ethos and mission of the Rhodes Trust.

Essential skills, experience and qualifications:

  • University degree and/or professional experience in Higher Education
  • Service oriented and with the flexibility always to offer a friendly welcome to an unexpected Scholar or other visitor without getting overly distracted from the task in hand
  • Team player with a positive approach to new challenges and the ability to build strong working relationships with immediate colleagues, with the Rhodes House team and with university colleagues
  • Quick to learn, adaptable and flexible; ready to seek guidance as applicable
  • Sensitivity and discretion in dealing with a wide range of people on many different issues
  • Ability to work on a multiplicity of tasks independently and, at the same time, to organise and prioritise own work – or to ask for help in doing so - including coping with unpredictable volumes of work and busy periods
  • Excellent attention to detail
  • Excellent IT skills, including experience with Microsoft packages (Word, Excel, Sharepoint, PowerPoint, and Outlook), databases and Zoom

Desirable skills and experience:

  • Experience of academic administration is desirable but not essential for the right candidate
  • Experience using Salesforce
  • Demonstrated interest in, or ability to quickly learn and develop proficiency in, CRM platforms and new systems

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

  • 30 days annual leave (pro rata) plus 8 bank holidays
  • Competitive pension scheme
  • Generous family leave schemes
  • Private health insurance
  • Employee Assistance Programme
  • Personal development opportunities
  • Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
  • Cycle to work scheme
  • Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 19 June 2026 at 17:00 GMT. Interviews will take place week commencing 29 June 2026.

If you have any issues with submitting your application, please email the Recruitment team.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

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