Holiday Home Administrator - Lincolnshire Position: Holiday Home Revenue Administrator Type: Part-Time / Permanent - 21 hours over 3 days Salary: Competitive Join our One Great Team here at Haven as a Holiday Home Revenue Administrator, where you'll play a key role in delivering exceptional service to our owners and prospective owners while supporting the smooth operation of our Holiday Home sales process. We're seeking a highly organised and owner-focused individual to help manage transactions, ensure compliance, and maintain high standards throughout the owner journey. Key Responsibilities - Handle interactions with owners and prospective owners, ensuring exceptional service and satisfaction. - Manage transactions for new and used Holiday Home purchases, including accessory sales, finance proposals, and compliance with identification and finance checks. - Coordinate the handover process, ensuring timelines are realistic and expectations are met. - Address pre- and post-handover "snagging" issues, resolving them efficiently and through the appropriate channels. - Maintain inventory stock levels and oversee the day-to-day appearance of the Holiday Home Show Ground. - Ensure compliance with GDPR, FCA regulations, and all other necessary training and processes. - Support team performance by meeting all relevant targets and metrics. Requirements - Exceptional organisational and administrative skills. - Strong customer service and communication abilities. - Confidence in managing transactions and handling sensitive customer information. - Proactive and solution-oriented approach to resolving issues. - Knowledge of compliance processes, with training provided where needed. What We Offer - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk