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It support engineer (2nd line / manufacturing site)

Grantham
Permanent
RecruitMe
It support engineer
Posted: 27 April
Offer description

Hands-on IT role in a live manufacturing environment not your typical helpdesk job.

If youre a2nd Line IT Support Engineerwho enjoys being on-site, solving real-time issues and working closely with operations, this is a role where you can genuinely make an impact.

Were recruiting anIT Support Engineerto support a large-scale, fast-paced manufacturing facility inAnwick, Lincolnshire. Youll be thego-to IT contact on-site, helping to keep systems, users and production technology running smoothly in a busy operational environment.

This is afully office-based rolewithno hybrid or remote working options.

The Role IT Site Services / 2nd Line IT Support (BASED NEAR SLEAFORD)

This is ahands-on, site-based positionwhere youll take ownership of IT support across the facility.

You will:

1. Deliver2nd Line IT Supportacross office and production environments
2. Supportend-user devices, mobile devices, printers and other IT hardware
3. Manageincidents, service requests, changes and problem recordswithin anITIL environment
4. SupportVOIP telephony, AV equipment and network connectivity
5. Carry outproactive IT maintenance, patching and upgrades

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