# IT Sales & Account RepresentativeHome /IT\_Hardware\_Bin### IT Sales & Account RepresentativeRetail AssistantIT\_Hardware\_Bin,Tewkesbury, UK### Job Description### Job SummaryWe are seeking an energetic and results-driven **IT Sales & Account Representative** to build and maintain relationships with our B2B clients and tech buyers. In this role, you will act as a consultant to help businesses identify the right infrastructure solutions, manage inbound inquiries, and ensure our clients receive the exceptional service we are known for.### Key Responsibilities* **Client Relationship Management:** Serve as the primary point of contact for businesses and tech enthusiasts, helping them source hardware, workstations, and networking essentials.* **Inbound Sales Support:** Respond promptly to customer inquiries regarding product specifications, stock availability, and bulk pricing (e.g., sourcing products like enterprise wireless headsets, networking gear, etc.).* **Account Growth:** Identify opportunities to cross-sell or upsell tech infrastructure solutions to existing clients.* **Order Coordination:** Work closely with our inventory and shipping teams to ensure quick processing and live up to our promise of fast shipping.* **Product Knowledge:** Stay up-to-date on current hardware trends, specifications, and new inventory arrivals.### Qualifications & Skills* **Experience:** 1–3 years of experience in IT hardware sales, customer success, or account management (B2B experience is a major plus).* **Tech-Savvy:** Strong familiarity with IT infrastructure, networking components, and business tech accessories.* **Communication:** Exceptional verbal and written communication skills with a customer-first mindset.* **Problem-Solving:** Ability to understand a business's technical requirements and recommend the ideal hardware solutions.* **Organization:** Highly organized with the ability to manage multiple client accounts simultaneously.### What We Offer* Competitive base salary with an attractive commission/bonus structure.* Opportunities for career growth within a fast-paced, expanding tech company.* Employee discounts on premium IT hardware and tech accessories.* A supportive, collaborative, and energetic team environment.
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