Length of employment: Job Summary: The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. 14th Regiment Royal Artillery provides a foundation of excellence, preparing new Gunners for their initial regimental employment and supporting the training and development of the wider Royal Regiment. It is located within Larkhill Garrison, north of the City of Salisbury, Wiltshire. The Regiment delivers a wide range of Initial Trade Training activity (for Royal Artillery soldiers and officers) and facilitates Subsequent Trade Training and Equipment Support for the Royal School of Artillery. The Regiment also delivers experimentation and innovation for the Royal Regiment, working closely with Land War-fare Centre's Experimentation and Trials Group, alongside other cap badges and capabilities. This role is located in Larkhill and provides support to the officers, soldiers and their dependencies of at 14th Regiment Royal Artillery and the Royal School of Artillery. This position is advertised at 37 hours per week. You will be required to carry out, out of hours duty cover from home via a mobile on a rota basis. This duty will be paid in line with current Civil Service expenses. Job Description: This is an exciting opportunity for a dynamic and Adaptable individual who likes to make a difference to people's lives, to join a very active welfare team, providing welfare support and advice to all serving personnel and their dependents, with no two days the same. Key responsibilities: Line management duties of one Civil Servant. Providing primary welfare support and advice to all the units officers, soldiers, and their dependants. When required brief the Commanding Officer (CO) and the Unit Chain of Command (CoC) on specific welfare cases, liaise with military and civilian welfare agencies on behalf of the CO and represent the Regt at Garrison / Brigade / Divisional welfare meetings. Remain current in welfare policies and procedure and manage concise case files adhering to extant data protection policies. You will also be expected to assist in drafting and co-ordination of the CO's welfare policy. Conduct all work within the 'Code of Confidentiality'. Advise the CoC in its dealings with an individual and or general welfare issues in accordance with cur-rent policy. Working collaboratively with the Unit Welfare Officer and the Military Unit Welfare Warrant Officer to enhance military operational effectiveness. Represent the welfare team at Unit Health Committee (UHC) meetings and CO's Orders Group in the absence of the UWO and undertake mandatory and skill gap training when required. Act as the CO's representative for welfare support, providing a focal point for all ranks, as well as the interface for dependants. Act as a conduit on welfare matters and concerns between families and CoC in accordance with the code of confidentiality. Establish and maintain links with external welfare support agencies and social services, child services and other agencies on behalf of the Regt. Mandatory courses will be the UWO Pt 1&2 courses, Mental Fitness Certificate, Safeguarding and Domestic Violence awareness. Be the first point of contact for staff including trainees and under 18s who may be suffering from mental health, wellbeing or struggling with any other issues that may affect their performance and ability to deliver. You will be part of the welfare team, and you will be an integral part of the School's Unit Health Committee forum discussing sensitive and medical in confidence issues. You will bring a positive approach to wider site initiatives, including families' days, military children's events and community/charity events promoting collaborative working and networks enforcing the positive relationships we have with internal and external partners. You will have the opportunity to work in a mixed team of military and civil servants as part of a wider team to provide advice, guidance and personnel support to the executive management and to Sub-Unit's service personnel to protect and sustain military operational capability. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle. Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development Free onsite parking and on a regular Devizes / Salisbury bus route Onsite shop and a Costa Coffee shop Free use of gym for members of the Civil Service Sports and Leisure Club The Royal School of Artillery fully supports the Civil Service recognition and reward scheme We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. Essential Skills: Organised, a good communicator with great interpersonal skills as well as a self-starter. Strong communication skills, both verbal and written. Sound IT Skills and with numerical and literacy skills. Ability to work on own initiative and with minimal direction. Excellent interpersonal skills and emotional intelligence - approachable, tactful, empathetic, diplomatic and non-judgemental. High level of Emotional Intelligence (EQ) and ability to make a difference to peoples lives. Remains calm whilst under pressure. Understand the boundaries and confidentiality of each individual client. Competent in the use of Microsoft IT applications. Hold a valid UK Driving License. Desirable skills: Has the ability to manage competing priorities. Enjoys working in an ever-changing environment and relish the challenge to respond quickly to emerging issues. Highly motivated and strong organisational skills. Previous welfare provision experience (Military or Civilian). At application stage you will be assessed against the following: Personal Statement: Write a personal statement of up to 250 words demonstrating the skills and experience listed in the person specification above, including any key responsibilities, achievements and relevant transferable skills. Behaviours: Delivering at pace Working Together Applications will be sifted using the Behaviours and Personal Statement that have been chosen for this campaign, but in the event of a high number of applications, the sift will be conducted on the lead Behaviour 'Working Together'. When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At interview stage you will be assessed against the following: Personal Statement - Scenario based questions will be asked to assess any previous experience or transferable skills as detailed in your personal statement. Behaviours: Communicating & Influencing Delivering at Pace Seeing the bigger Picture Working Together Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs. Further Information The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command's transformation programme is committed to following the MOD's framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command's personnel and Trade Unions.