Company Description
John Doe Carpets, Beds & Furniture Ltd is a family firm founded in 1983 by John Doe and his wife Angela. The business has developed from carpets and flooring to include expertly chosen furniture, all with a dedication to quality and service.
In 2011, the business moved to a 40,000 square foot showroom in Diss to accommodate its growth. Today, John and Angela's sons, Edward and Charles, continue to uphold the company's family values in a modern environment.
Role Description
We are looking for a confident and experienced Carpet & Flooring Salesperson to join our well-established, family-run carpet and furniture superstore in Diss. With customer service at the heart of everything we do, we’re seeking someone who takes real pride in delivering exceptional service and expert advice.
This is a hands‑on retail role for someone who thrives in a customer‑facing environment and has a strong understanding of Carpet, Vinyl, LVT, Wood and Laminate flooring products.
Main Responsibilities
* Welcome and assist customers in the showroom with a friendly, professional approach
* Listen to customer needs and recommend suitable flooring options
* Provide accurate quotations and manage point‑of‑sale transactions
* Maintain up‑to‑date product knowledge and pricing
* Offer honest, knowledgeable advice to support customers’ requirements
* Assist with showroom presentation, pricing, and general organisation
* Help uphold the John Doe reputation for outstanding service and integrity
What we’re looking for
* Proven experience in carpet and flooring sales
* Strong understanding of sales principles and excellent customer service skills
* Confident, engaging, and trustworthy
* A positive, motivated attitude with the ability to work under pressure
* Team player who is also happy working independently
* Organised, proactive and customer focused
* Must be available to work weekends
What We Offer
* Competitive salary based on experience (no commission)
* Supportive team environment within a trusted, family‑run business
* Long‑term job security with a company that values its staff
* Flexible opportunities – please enquire if seeking part‑time hours
Please contact Nathan on nathan@johndoe.co.uk
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales and Business Development
Industries
* Retail
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