Summary We are an innovative and market-leading software & services company based in Chorley, serving clients in the utility sector from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real‑time, smart energy clients.
Job Details
* Department: Delivery Services
* Reports To: Senior Project Manager
* Work Location: Chorley – Hybrid
* Hours of Work: 37.5 hours per week
* Position Type: Full‑Time
* Rate Type: Salary
* Grade: 4
Position Responsibilities
* Deliver projects within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on following the right level of governance relevant to meet company targets.
* Ensure projects are delivered efficiently and effectively, focusing on project closure and handover to BAU.
* Engage with relevant teams (sales & account management, IT, engineering, etc.) to ensure successful delivery on time, on budget, and to the required level of quality, escalating key risks and issues.
* Collaborate with pre‑sales teams to ensure projects are correctly handed over and contractual and commercial terms are understood.
* Work with Account Managers and/or Service Delivery Managers to manage customer stakeholders and serve as a point of escalation for client issues.
* Produce regular status reports including financial reporting and tracking.
* Identify, manage and escalating project‑level risks, issues and dependencies that need close attention and action.
* Promote sharing of lessons learned across the Projects team and beyond.
* Create all relevant project‑related documentation (Statements of Work, Project Initiation Documents, etc.).
* Establish trusted client relationships and communicate effectively with internal ESG organisation and delivery teams.
* Ensure projects are correctly scoped, planned, sized, and costed; support delivery and maintain standards with the Portfolio Support Office (PSO).
* Serve as a member of the Delivery Services Team demonstrating the key values of Excellence, Passion, Integrity, and Collaboration.
Experience & Qualifications
* 2+ years of experience in commercial IT software projects in a Project Management role.
* IT software delivery experience covering the full development lifecycle.
* Experience of projects in commercial organisations and with pre‑canned products & services.
* Direct customer‑facing stakeholder management at project level.
* Ownership of project budgets around £200k / 100 man‑days.
* Previous experience in the Energy Industry highly desirable.
* Proficiency in Agile and Waterfall delivery methodologies.
* Project lifecycle planning, implementation and governance, including reporting & financial management.
* Stakeholder management & reporting, including matrix management.
* RAID management, project documentation control from initiation to closure.
* Team management and mentoring.
* Project Management certification (Foundation level preferred; Practitioner desirable – e.g., PRINCE2, PMI, AMP – PMQ/PPQ).
Personal Attributes
* Experienced Project Manager capable of running projects at various sizes and scales.
* Customer‑facing, commercially aware, hardworking, and dedicated.
* Tenacious, self‑motivated, well‑organised, and thorough.
* Professional attitude at all times.
* Hands‑on and a completer finisher.
* Excellent communication, time and task management skills.
Core Values
* Excellence – be accountable to deliver our best.
* Passion – show how much we care each day.
* Integrity – do the right thing when no one is looking.
* Collaboration – work together to succeed together.
ISO Awareness
* Follow IMS Policies.
* Reporting of incidents.
* ISO responsibilities.
* ISO staff awareness.
We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
The privacy notice can be found at https://esgglobal.com/privacy-policy/.
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