What's involved with this role: Job Title: Damp and Disrepair Manager Ref: Bristol 5277518 Pay rate: £389.84 per day PAYE Role length: Anticipated 2 months The role: We are seeking a Damp and Disrepair Manager to support the Head of Service and other managers in leading teams that deal with complaints, disrepair and damp and mould issues, including housing condition cases brought against the authority in partnership with legal services. In order to carry out this role, you will be an experienced senior housing professional with a degree in Building Surveying or related field, skilled in leading multi-disciplinary teams, managing complex legal and housing disrepair issues, driving service improvements, and overseeing significant budgets, while maintaining strong communication, leadership, and collaborative skills. Key Responsibilities: Supporting with the managing and leading of the damp and mould and disrepair teams to ensure all claims and legislative issues within Repairs and Maintenance are successfully investigated and completed without delay and in accordance with prescribed timescales Accountable for ensuring delivery of high-quality work, getting work done “right-first-time” and achieving high customer satisfaction within budgetary targets whilst providing cost effective and value for money services in order to resolve any confirmed defects. This includes monitoring the work of the trade teams & contractors from start to completion Provide a professional service, leading by example and providing expert witness advice and reports to a range of officers in relation to technical housing matters as required What the client is looking for: Degree-qualified (or equivalent) in Building Surveying, Environmental Health, or a relevant construction-related discipline Professionally registered or willing to work towards registration with a relevant body (e.g. CIEH, RICS, CIH, CIOB) Extensive senior-level experience in housing services (social or private sector) Proven leadership in managing multi-disciplinary teams to deliver high-performance outcomes Strong track record in motivating and developing staff to improve customer experience, drive accountability, and deliver seamless, end-to-end repairs and services on time and to a high standard Demonstrated ability to lead projects, shape policy, and drive service improvements In-depth knowledge of housing disrepair including legislation, regulatory frameworks, best practice, and technological advancements with a clear understanding of its impact on social landlords Skilled in managing complex legal matters relating to housing condition claims and litigation and able to advising legal teams accordingly Ability to analyse disrepair performance, reduce case durations, minimise settlement values and control legal costs Confident and composed when managing challenging, sensitive, or confrontational situations with a diverse range of service users Exceptional communication skills with the ability to produce professional reports for court, ombudsman, or internal use Strong financial acumen with experience managing significant revenue and capital budgets, and using data to ensure quality, performance, and value for money Proficient in Microsoft Office with a willingness to adopt new technology Hands-on experience in recruitment processes, including internal and external hiring How to Apply: Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.