Customer Advisor (SAP/ Progression to Account Manager) Prudhoe £30,000 - £33,000 Performance Bonus Yearly Bonus Additional Leave Pension Employee Discounts On-site Parking Are you a Customer Advisor with SAP experience looking to progress to a account manager within a close-knit, industry-leading company where your expertise will be recognised, your career supported with real progression and hands-on training, and your earnings boosted with annual bonuses all within a business that prides itself on its positive culture? Do you want the opportunity to join a growing chemical manufacturing company that prides itself on innovation, quality, and developing long-standing relationships with customers? On offer is a fantastic opening to join a supportive, family-feel business that is expanding rapidly and continues to invest in both its people and processes. You'll be joining a company that manufactures a variety of specialist paints and coatings, offering stability, career development, and a positive working culture. In the role you will manage customer accounts, monitor purchase orders and delivery timelines, and handle day-to-day customer communications. You will use SAP and Excel to manage data, process customer orders, raise works orders, and contribute to planning and invoicing. You will also get involved in project work, stock control, and supporting New Product Introductions as part of a collaborative and supportive team. This role would suit a Customer Advisor with SAP experience looking to progress to a account manager within a close-knit, industry-leading company where your expertise will be recognised, your career supported with real progression and hands-on training, and your earnings boosted with annual bonuses all within a business that prides itself on its positive culture. The Role: Manage customer accounts using SAP and Excel Handle order processing, invoicing, planning and general office duties The Person: Customer service background Confident using SAP Based in Prudhoe or easily commutable to Keywords : Account Manager, SAP, Customer Service, Manufacturing, Northumberland, Customer Account Management, Excel, Prudhoe, Newcastle, Hexham Reference Number: BBBH21132 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.