Summary: 20 Days Quick Project This hybrid role, based in Lincoln with two office days per week, involves supporting the administration of Court of Protection and Appointee cases for Lincolnshire County Council. The position is crucial for managing client cases from referral to ongoing maintenance, ensuring financial entitlements are correctly handled, and maintaining effective communication with stakeholders. Initial training will require more frequent office attendance. Responsibilities: Assist in administering Court of Protection and Appointee cases for the nominated Deputy/Appointee. Manage an allocated caseload from new referral through to daily maintenance, consulting with the Deputy/Adult Care workers for necessary authorizations. Follow procedures for deceased cases promptly. Ensure correct management and claiming of benefits and income for service users, seeking professional advice when needed. Reconcile and update client bank accounts in the case management system. Ensure timely claims of monies and payment of liabilities. Manage weekly diary activities, daily bank reconciliation, invoice processing, and cash provisions. Handle incoming correspondence and emails daily, and maintain filing systems for the team. Address telephone inquiries, providing advice or referrals to team members as needed. Assist in maintaining and updating the case management system. Contribute to the ongoing review of procedures and share insights with colleagues for continuous improvement. Help develop and maintain record-keeping systems for client possessions. Maintain effective relationships and communication with stakeholders involved in Deputyship and Appointeeship roles. Perform other duties aligned with the role's general character and responsibility level. Requirements Experience in case management or a related administrative role. Strong organizational and communication skills. Ability to manage financial records and reconcile accounts. Proficiency in using case management systems and online banking. Ability to work collaboratively with a team and maintain stakeholder relationships. Attention to detail and ability to handle sensitive information confidentially.